Welcome to RA8 (www.ra8.com.my). These terms and conditions (“Terms”) govern your use of our website and the purchase of our product, RA8 Regenerative Serum (“Product”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or purchase our Product.

1. General Information

• Company Name: SF COSMECEUTICAL
• Company Address: 36A 1st Floor, Jalan Tun Mohd Fuad, Taman Tun Dr Ismail, 60000 Kuala Lumpur, Malaysia
• Email: support@ra8.com.my

2. Eligibility

You must be at least 18 years old to use our website and purchase our Product. By using this website, you represent that you are at least 18 years old or have the consent of a legal guardian.

3. Use of Website

You agree to use our website for lawful purposes only. You must not use our website in any way that may damage, disable, overburden, or impair the website or interfere with any other party’s use of the website.

4. Product Information

We strive to ensure that the information on our website is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of any information related to the Product, including pricing, descriptions, and availability. The Product may be subject to availability, and we reserve the right to discontinue the Product at any time without notice.

5. Orders and Payment

All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in Product or pricing information, or issues identified by our fraud detection system.

Payment must be made at the time of ordering. We accept various forms of payment, and you agree to provide accurate and complete payment information. We are not responsible for any loss or damage arising from incorrect payment details provided by you.

6. Shipping and Delivery

We will make every effort to deliver the Product within the estimated timeframes, but we are not responsible for delays beyond our control. Shipping costs and delivery times may vary based on your location and the shipping method chosen.

7. Returns and Refunds

If you are not satisfied with your purchase, you may return the Product in its original condition within [insert number of days] days of receipt for a refund or exchange. Please contact us at support@ra8.com.my for return instructions. Shipping costs for returns are your responsibility unless the return is due to a defect or error on our part.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of SF COSMECEUTICAL or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

9. Limitation of Liability

SF COSMECEUTICAL shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use our website or the Product, even if we have been advised of the possibility of such damages.

10. Governing Law

These Terms and your use of our website and Product are governed by the laws of Malaysia. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the Terms. Your continued use of the website after any changes indicates your acceptance of the new Terms.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

SF COSMECEUTICAL
36A 1st Floor, Jalan Tun Mohd Fuad,
Taman Tun Dr Ismail,
60000 Kuala Lumpur, Malaysia
Email: support@ra8.com.my